Increasing Organizational Agility through Action Learning


Love Lönnroth


“Action learning is an approach to solving real problems that involves taking action and reflecting upon the results, which helps improve the problem-solving process, as well as the solutions developed by the team." (Wikipedia) This seminar presents a methodology and cases where action learning in teams, and specifically appointed "change leaders", have been used to create large scale change in service organizations. Two examples are a major pharmacy chain that increased productivity by 10 %, and a hotel chain that accomplished major energy savings with very limited investment in new technology. These projects demonstrate that once employees are engaged in a meaningful way, major business results can be accomplished by boosting employee creativity and engagement. In this seminar, we will present the methods, tools and philosophy behind these projects, and the connection to increasing organizational agility.

Speaker Biography

Love has 20 years of experience as a consultant in strategic change management and organizational development. He is a Certified Management Consultant (CMC) and the author of three books on business strategy, change management, and sustainability from a business perspective. Love has experience from most parts of business operations (R&D, production, sales and marketing) and works in different capacities, from advising top management in companies and government agencies, to being a project leader and interim manager. Since the mid 1990’s he has worked with organizational learning and systemic change management, using action learning and dialogue methods as parts of wider change management initiatives. He works at Sonder AB, a niche management consultancy with a mission to help legacy organizations become more agile.

Talent Triangle

Strategic and Business management & Leadership